Privacy Policy

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by filling in forms on / (‘our site’). This includes information provided at the time of creating and registering an account to use our site, subscribing to our services, booking appointments and purchasing our products online , posting material and/or requesting further services.

This may include but is not limited to your name and job title, contact information including e-mail address and phone number, delivery address , gender, occupation and company details and interests in order to provide you with details of our products and services.

When placing an order with us we will ask for a phone number and email address for the purpose of keeping you up to date with the transit of your order.

We use your card and address information to process transactions via our third party payment processors.

We also need to meet our legal responsibilities to ensure that our business and customers are protected from fraud at all times , to achieve this we access your Protocol address ( aka your IP Address ) , device information and address information.

If you contact us for any reason , we may keep a record of that correspondence.

Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. Information relevant to any recruitment process, IP addresses and cookies.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service.

They enable us:

• To estimate our audience size and usage pattern.
• To store information about your preferences, and so allow us to customise our site according to your individual interests.
• To speed up your searches.
• To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We link to a variety of third party softwares from our website (www.fabulousmakeup.co.uk). These include Sage Pay , Stripe , Paypal , these are for the ability to take payments .

Uses made of the information

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To supply you with information about our services that you have booked.
• To process payments that you made to us.
• To send products that you have purchased on our website.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our services.
• Internal record keeping.
• To pass your details to accountants, consultants and other professional, for the purpose of obtaining professional advice and complying with our contractual obligations.

Direct marketing and e-mail marketing

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post, telephone or electronic means (e-mail or SMS).

If you are an existing customer, we may contact you by telephone or electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) may contact you by electronic means only if you have consented to this.

IGOO is our third-party design, development and marketing partner. They have been given permission to process information on our behalf which helps improve this website and marketing. IGOO is an ecommerce agency based in Liverpool and provide Website Development and SEO services.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please contact us If you have previously not objected to us using your personal information for direct marketing purposes, you can change your mind at any time by contacting us in writing at Peaches & Cream, 8b Dale Street , Liverpool, L2 4TQ

Data Protection Act

Pursuant to the Data Protection Act 1998, as amended, your name may be retained on our marketing database. The database enables us to select contacts to receive information about our online store , special offers , Upcoming Product Launches and general product information.

It details your name, address, telephone, fax, email, website, mailing requirements and other comments if any. Please ensure you update our marketing team with any changes. You have the right to correct any data that relates to you.

You should contact Rosie Donnelly, our Data Protection Officer, in writing at Peaches & Cream , 213 Tower Street , Brunswick Business Park  Liverpool L3 4BJ

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If Peaches & Cream or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

We may disclose if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Peaches & Cream, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Peaches & Cream, 8b Dale Street , Liverpool, L2 4TQ.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

Changes to our privacy policy

We may revise this privacy policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this privacy policy may also be superseded by provisions or notices published elsewhere on our site.

Contact

Please send your questions, comments and requests in writing to Rosie Donnelly , Peaches & Cream , 8b Dale Street , Liverpool, L2 4TQ .